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Privacy Policy

Effective Date: March 4, 2026 • Last Updated: October 19, 2026

All Inspections 4U Academy, LLC ("we," "us," or "our") operates the website at allinspections4uacademy.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, enroll in courses, or register for classes.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, password (stored as a secure hash — we never store your actual password), and optionally your Florida license number.

Payment Information: When you buy a course or register for a class, payment is processed by Stripe. We never see or store your full card number. For your receipt and our tax records we keep the card's brand and last four digits, the amount, the date, and the billing details you enter at checkout: your billing address and, if you give them, a company name, tax ID and purchase-order reference. The first time you check out, we also open a customer record for you at Stripe (your name, email address and billing address) so your purchases are linked together. At checkout you can choose to save your card with Stripe for next time. The card itself stays with Stripe, and you can see or remove saved cards at any time on your Payment History page. If you ask us to delete your data, we remove your saved cards and your name, email address and address from that Stripe record; Stripe keeps its own record of the payments themselves.

Team Purchases and Invoices: If you buy places on a course for your team, we keep the name and email address of each person you send a place to, so we can email them their access. Once that person uses the place, you can see their name, when they took the place, whether they have finished the course and when their certificate was issued — nothing else about their progress. If your place was bought for you by your employer or firm, the buyer can see those same things about you. If your firm pays by invoice, we keep the company name, the contact's name and email address, the billing address and any purchase-order number. These records are kept with the payment for seven years (see Data Retention).

Course Activity: We track your course progress, lesson completion, assessment scores, and certificate issuance to provide your learning dashboard and CE documentation.

CE Attestations: When you take a course for CE credit, you confirm by typing your full name, once at the start and again before you claim completion, that you are the licensee doing the work. With each confirmation we record the date and time, your IP address and your browser and device type. Florida's CE rules require us to be able to show who completed a course, so this record is kept with your CE completion record for five years. If you ask us to delete your data, we remove the IP address and browser details and keep the typed name with the completion record.

Course Evaluations: At the end of a course we ask you to rate it and, if you wish, to tell us in your own words what worked and what could be better. We keep your answers with your account so we can improve the course and show the regulator how our courses are reviewed. If you ask us to delete your data, we remove your written comments and keep only the ratings.

Contact Information: When you submit a contact form, we store your name, email, and message to respond to your inquiry.

Mailing List: If you subscribe to our newsletter, we store your email address and the source of your subscription.

Email Delivery: If an email we send you cannot be delivered, or is reported as spam, our email provider tells us. We note this on your account, with the email's subject line, so we can help you correct your address. The note is cleared when you change your email address or delete your account.

Automatic Information: Our server logs may record your IP address, browser type and the pages you visit. We use them only for security monitoring and site performance. The one exception is a CE attestation (above), where your IP address and browser details are kept as part of your CE record.

2. How We Use Your Information

  • Provide and maintain your account and course access
  • Process payments and send transaction receipts
  • Issue CE certificates and maintain your learning records
  • Send course-related emails (enrollment confirmations, assessment results, certificates)
  • Respond to your contact form submissions and support inquiries
  • Send newsletter updates if you've subscribed (you can unsubscribe at any time)
  • Improve our website, courses, and services
  • Comply with legal obligations, including FL DBPR CE reporting requirements

3. Third-Party Services

We use the following third-party services that may receive your information:

  • Stripe — Payment processing. Subject to Stripe's Privacy Policy.
  • Resend — Transactional email delivery. Subject to Resend's Privacy Policy.
  • Cloudflare — Content delivery / proxy (processes request metadata, including IP addresses) and object storage for course media and documents. Subject to Cloudflare's Privacy Policy.
  • Railway — Website hosting infrastructure.
  • Neon — Database hosting (encrypted at rest and in transit).

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures including:

  • HTTPS encryption for all data in transit
  • Passwords stored using bcrypt hashing (irreversible)
  • JWT-based authentication with token expiration
  • Database encryption at rest
  • Security headers (HSTS, CSP, X-Frame-Options)
  • Rate limiting on authentication endpoints

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access your personal information through your account dashboard
  • Update your name, email, and license information
  • Deactivate your account yourself at any time from Account Settings — this disables login and stops further use of your data, while preserving the records we are legally required to retain (see Data Retention below)
  • Delete your personal data permanently by contacting us — we will erase or anonymize it except where retention is required by law
  • Unsubscribe from marketing emails at any time via the link in each email
  • Request a copy of your data by emailing us

6. Data Retention

We retain your account and course completion data for as long as your account is active, plus five years for CE compliance record-keeping (Florida law requires us to keep CE completion records for at least four years). Payment records are retained for 7 years for tax and accounting purposes. Deactivating your account disables login and stops further use of your data but preserves these legally-required records. You may request permanent deletion, but CE completion and payment records may be retained as required by law.

7. Cookies, Local Storage and Tracking

We use no advertising tracking and no third-party analytics, and we load no third-party session-recording script. This site loads no Google Analytics, no tag manager, no advertising pixel, and no third-party session-recording script. We do not track you across other websites, and we have no third-party advertising relationships.

We use the following, all of which are strictly necessary to operate the site:

  • Sign-in session (browser local storage). When you sign in, your session token and basic account details (name, email, role) are stored in your browser's local storage so you stay signed in between pages. Signing out, or clearing your browser's site data, removes it.
  • Course player preferences (browser local storage). Volume, mute, caption on/off and sidebar state, so the player behaves the way you left it. These never leave your browser.
  • Maintenance access cookie (ti_maintenance). Only while the site is closed for maintenance, entering the team access code sets one cookie so you are not asked again for 30 days. It contains no personal information and is marked HttpOnly, Secure and SameSite=Lax.
  • Sign-in device cookie (aia_signin_device). After you sign in, a signed cookie marks this browser as one that has signed in to your account before, so password guesses typed on other devices never pause your own sign-in. It contains no personal information.
  • Beta testing link cookie (aia_beta). Only for people who have agreed to test the site: opening a personal testing link sets one cookie so the site knows this browser is theirs.
  • Infrastructure cookies. Cloudflare, which serves and protects this site, may set its own cookies for security and bot management. Stripe sets cookies on its own checkout pages when you make a payment — we do not embed Stripe's scripts on our pages.

Error record. When you are signed in, the site keeps a short record of problems it runs into on your screen (script errors, requests to our server that failed, and error messages the site showed you), with the page each happened on, so we can find and fix them. It never records what you type.

Activity record — only if you say yes. If you tick “Help us fix problems faster” when you create your account or when we ask at sign-in, the site also keeps a record of what you do while signed in: the pages you open, the buttons you press, the messages the site shows you, the requests your browser makes to our server, and when a video is played or paused. It never records what you type, which answers you choose, or anything before you sign in or outside this site. You can turn it off at any time in Account Settings; from then on only the error record is kept. Beta testers are asked the same question before anything about their testing is recorded. Both records stay on our own servers, are used only to fix and improve the site, are never shared or sold, and are deleted after 90 days or when your account is deleted.

Because we set no advertising or analytics cookies, there is no tracking consent banner to accept or reject. If we ever add such technology, we will update this policy and provide a consent mechanism before it is used.

8. Your Choices and Opting Out

  • Opt out of marketing email. Every marketing email carries an unsubscribe link, and you may also email us. Opting out is honored permanently — we keep a record of the opt-out itself so that we do not email you again by mistake.
  • Transactional email cannot be opted out of while your account is active. Receipts, certificate delivery, password resets and required notices about your enrollments are part of the service you purchased. Closing your account stops them.
  • Browser storage. You can clear site data or block storage in your browser at any time. Doing so signs you out and resets your player preferences; the site will otherwise work normally.
  • Do Not Track. We do not track users across sites, so there is no behavior for a Do Not Track signal to change. We honor it by not tracking at all.

9. State Privacy Rights

Depending on where you live, state law may give you rights over your personal information. We extend the following to every student, regardless of state, rather than asking you to prove where you live:

  • Know and access — what we hold about you and why. Your dashboard shows most of it; email us for a complete copy.
  • Correct — fix inaccurate details, including your name and license number. Most of this you can edit yourself in Account Settings.
  • Delete — ask us to erase your personal information, subject to the record-keeping exception below.
  • Portability — receive your data in a portable format.
  • Opt out of sale or sharing — we do not sell or share your personal information, and never have. There is nothing to opt out of.
  • No retaliation — exercising any of these rights will never affect your access to courses, your certificates, or the price you pay.

⚠️ The continuing-education exception. We cannot delete a CE completion record on request. These records are the evidence that you earned credit toward your license, and we are required to keep them as an approved provider — we retain them for five years from completion (see Data Retention above). If you ask us to delete your data, we will remove your account, your marketing preferences and everything not required for that purpose, and reduce the retained CE record to the minimum needed to prove the credit: your name, license number, course, completion date, hours and certificate number. Payment records are similarly retained for seven years for tax purposes. This exception protects you as much as us — a deleted completion record is a renewal you cannot evidence.

To exercise any of these rights, email us at the address in the Contact section below. We will respond within 45 days. We may need to verify your identity before acting on a request, which we normally do through the email address on your account.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

11. Florida Data Breach Notification

In compliance with the Florida Information Protection Act (F.S. 501.171), we will notify affected Florida residents within 30 days of discovering a breach of their personal information, as required by law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make a material change, we will email registered users and update the "Last Updated" date above. Each change takes effect on the date we give and applies from that date forward only: we will not use information we collected before that date in a materially different way unless you agree. If you keep using the website after a change takes effect, the updated policy applies to that use.

13. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

  • Email: [email protected]
  • Website: allinspections4uacademy.com/contact
All Inspections 4U Academy, LLC

All Inspections 4U Academy, LLC

Professional training for home inspectors, mold assessors, and environmental testing professionals in Florida and beyond.

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